chichicmart

Interactive Cat Toys

$7.99 USD

On Sale Sold out

Shipping calculated at checkout.

Color Random color

Shipping Policy

SHIPPING POLICY

Chichicmart ("we" and "us") is the operator of (www.chichicmart.com ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for the shipping cost to the customer

3. Returns

3.1 Return Due To Change Of Mind

Chichicmart will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition. Return shipping will be paid at the customer's expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (Chichicmart) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

Chichicmart will happily honour any valid warranty claims, provided a claim is submitted within 45 days of receipt of items. Customers will be required to pre- pay the return shipping, however, we will reimburse you upon successful warranty claim. Upon return receipt of items for a warranty claim, you can expect Chichicmart to process your warranty claim within 7 days. Once a warranty claim is confirmed, you will receive the choice of: (a) refund to your payment method (b) a refund in-store credit (c) a replacement item sent to you (if stock is available)

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 1 - 3 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 7 - 45 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate.

4.3 Dispatch Time

Orders are usually dispatched within 3 business days of payment of an order Our warehouse operates on Monday - Saturday during standard business hours, except Sundays and on holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

4.6 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. (chichicmart@gmail.com If the parcel has been delivered without you being present, please contact customer service (chichicmart@gmail.com) with next steps.

7. Duties & Taxes

7.1 Sales Tax

Sales tax has not already been applied to the price of the goods as displayed on the website.

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country and Chichicmart encourage you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Chichicmart at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service enquiries, please submit an enquiry via contact form or website's email address

Return Policy

Return & Refund Policy

Effective Date: [September 20, 2025]

This Return and Refund Policy (“Policy”) applies to all purchases made through https://chichicmart.com and https://www.chichicmart.com (“Website”), operated by chichicmart.com LLC, a single-member limited liability company registered in the State of Wyoming, United States. This Policy applies to physical goods shipped to any U.S. state.

1. Return Window

You may request a return within 14 calendar days from the date your order is delivered. This includes both business days and weekends. No returns will be accepted after the 14-day period has expired.

2. Return Eligibility

To be eligible for a return, your item must meet all of the following conditions:

Unused, in its original packaging
In the same condition as received
Includes all original tags, manuals, accessories, and receipts

Returns that do not meet these criteria may be rejected or subject to partial refunds.

3. Return Costs & Conditions

Return shipping fees vary depending on the reason for the return and the item’s pre-tax purchase price (excluding shipping):

Free Return Conditions (We cover the return shipping):

Product is defective or damaged (e.g., poor quality, faulty item)
Item arrived too late / Delivery delay
Incorrect item received
Package was damaged upon arrival
Allergic reaction caused by the product
AND
The item’s purchase price (excluding shipping fee) is $400 USD or less

In such cases, the full refund will be issued, and return shipping costs will be covered by chichicmart.com.

Customer-Paid Return Conditions (You cover return shipping):

If the return reason includes:

Doesn’t suit me / Doesn’t fit
Changed my mind
Ordered by mistake
Wrong size or color sent (if correct according to your order confirmation)
No longer needed
Other non-defect-related issues
AND
The item’s purchase price (excluding shipping fee) is $1 USD or more

In such cases, you will be responsible for the return shipping costs. No return shipping labels will be provided by chichicmart.com. Refunds will be issued after the returned item is received and inspected.

4. Return Procedure

To initiate a return, please follow these steps:

Send an email to info@chichicmart.com with your:
1. Order number.
2. Return reason.
3. Phone number or email address used during the order.
4. Invoice in pdf.
Photo evidence or video evidence.
Wait for approval and return instructions (including the return address).
Ship the item within 3 business days of receiving approval.

For the speed-up option: Go to the Return centre page in the footer.

Returns sent without prior approval will not be processed.

5. Non-Returnable Items

The following items are non-returnable:

Products marked as “Final Sale”
Perishable goods or items with hygiene seals removed
Customized or personalized items
Gift cards or promotional credit used during the order
All products of Pet Supplies collection

6. Refund Timeline

Refunds will be processed within 5–10 business days after we receive and inspect your returned item. Refunds will be issued to the original payment method used at the time of purchase.

7. LLC & Legal Notice

Chicmart.com LLC is a U.S.-registered company established under the laws of the State of Wyoming. It operates through a registered agent located in Wyoming and sells physical products to customers across all U.S. states. This Return Policy is governed by Wyoming state law and applicable U.S. consumer protection laws.

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Product Description

Keep your kitten engaged and entertained with this Sisal Scratching Ball Cat Toy. Designed to meet your cat’s natural scratching and play instincts, this interactive toy is the perfect companion for your feline friend, promoting healthy exercise and providing mental stimulation.

Key Features

Natural Sisal Material: Made from high-quality sisal, this toy provides a safe and natural option for your cat to scratch and play. The durable sisal material is non-allergenic and safe for your cat’s health, ensuring long-lasting fun without harm.
Interactive Feather Toy: This interactive cat toy is equipped with feathers to attract your cat’s attention and keep them engaged for longer periods. It’s designed to appeal to your cat’s instincts, making it perfect for indoor cats who need extra stimulation.
Promotes Healthy Growth: By providing a suitable scratching surface, this toy prevents your cat from scratching furniture and other surfaces, ensuring your home stays intact. It also helps strengthen their paws and claws, promoting healthy physical growth.
Exercise & Mental Stimulation: This toy encourages exercise and play, making it a great option for cat interactive toys that keep your pet’s mind sharp while satisfying their need to scratch and hunt.
Compact & Convenient Size: With a diameter of 2.56 inches (6.5 cm), this toy is the perfect size for kittens and small cats to bat, roll, and scratch at. Its compact size makes it easy to place in any part of the house.

Specifications

Product Name: 1Pc Cat Toy Sisal Scratching Ball with Feather
Material: Sisal
Type: Cats
Size: Diameter: 2.56 inches (6.5 cm)
Color: Random
Toys Type: Feather Toys
1 CM is 0.39" inches

Why You Should Buy

Protects Furniture: This toy satisfies your cat’s natural need to scratch, reducing the risk of damage to your sofas and other furniture.
Interactive Play: The feather attachment keeps your cat entertained while promoting exercise and mental stimulation.
Durable & Safe: Made from non-toxic sisal material, this toy is safe for your cat’s health and provides a long-lasting, durable play option.

This interactive cat toy is an essential addition to your pet’s playtime routine, offering hours of entertainment while promoting healthy scratching habits.

Interactive Cat Toys